If you have been referred to us for a consultation and possible surgery for your pet, we are happy to have you with us! We want to make this experience as comfortable as possible for both you and your pet.
The doctors you will see have a special interest in surgery and devote their time and energies to doing what is needed to make your pet well.
You will see either Earl Dryden, DVM, Kate Fitzwater, DVM, MS, DACVS, or G. Timothy Lee, DVM. They work together to diagnose and treat dogs and cats with soft tissue and orthopedic problems.
Before You Come
Your veterinarian may have taken radiographs and performed laboratory testing before recommending your visit with us. Have your veterinarian email us a referral form and the results of any lab tests and any radiographs taken. Often we will have received information by fax from your regular veterinarian but any notes or information will be helpful. Because we may be doing testing or surgery on the day of your appointment, we request that you not feed your pet that morning. A moderate amount of water is fine.
What We Do
When you are seen we will review any records you have with you, examine your pet and want to hear your observations and concerns.
We will give you our best assessment of the problem and offer treatment plans that we believe will be best for your pet. If surgery is indicated you will be given an estimate of costs that would be incurred. We will ask for your permission to proceed and a signed consent form before we treat your pet.
Fees and Payment
Payment for your pet's care is due at the time your pet is discharged from the hospital. In the case of surgery, a deposit of half of the estimated cost is expected at the time your pet is admitted. We accept most credit cards but do not offer extended payment plans. Care Credit is an option that is provided by a third party and has a very attractive payment option. Ask our reception staff about this method of payment if it is necessary to make payments over a period of time.